| After Sales - Frequently Asked Questions Why
have an annual inspection? Why have an annual inspection? The
annual inspection is a very important link between you, the users
and the safety of your play area. Although you are not breaking
any laws by not undertaking inspections, if there is an accident
on the site your position could be considerably weakened. In our
experience a regular inspection regime can reduce general maintenance
costs considerably. What does an inspection entail? The
service includes a full non dismantling inspection to the current
safety standards, a full written report with risk assessments on
any non complying items and on-site minor repairs conducted free
of charge. Are your inspectors RPII accredited? Yes,
our inspectors are fully accredited to the Register of Play Inspectors
International and have extensive experience in this field. How much does an inspection cost? There
are several different inspection packages that we offer so the prices
on these vary. A Playdale Plus package offers a discount on multiple
annual inspections purchased in one payment. Don’t forget
that by having your playground inspected on a regular basis you
will also save money on maintenance costs. How often do I need to inspect my play equipment? Weekly
checks on your play equipment will keep your maintenance costs down
and ensure your playground is kept at its best. At a small cost
we can offer a training and consultation package where one of our
fully qualified RPII inspectors will spend 1-2 hours with you advising
on how to conduct regular playground inspections with confidence.
What are the lead times on an inspection? Lead
times for an inspection can vary depending on how busy our inspectors
are. In general you can expect to book one of our inspectors to
visit you within 1-2 weeks of your order. What are your lead times on spare parts? Depending
on which spare parts you require we would expect to have them delivered
and installed between 2-3 weeks, however this can be variable. Delivery
only of parts would tend to be a shorter lead time but again this
would depend on whether it was a stock item or if it is being made
to order. How long do you keep spare parts for? No
Playdale manufactured product part, regardless of age will be made
obsolete. Non-stock items will be made to order and any part can
be fitted by one of our Maintenance Engineers or supplied on a delivery
only basis.
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