After
Sales - The continued 
Your
experience with Playdale
does not stop with the completion of the installation. To ensure
your play area stays in first-class condition why not utilise the
services of our dedicated After Sales Team and continue your Playdale
experience for the life time
of your play area?
Coordinated
from head office by our After Sales Service Manager and our full
time dedicated team. We have comprehensive UK coverage ensuring
our play equipment maintains its level of safety and performance.
“Who
better to care for your Playdale equipment than the people who design
and manufacture it?”
Click
here to view the After Sales frequently asked questions
Inspection
Service
An
inspection of your play equipment forms a very important link between
you, the users and the safety of your play area
“In
order to prevent accidents, the owner or operator should ensure
that an appropriate inspection schedule is established and maintained
for each playground”
BS EN 1176 part 7 clause 7.1
In
our experience, a regular inspection regime can also reduce general
maintenance costs considerably.
Although
you are not breaking any laws by not undertaking inspections, if
there is an accident on the site your position could be considerably
weakened. The majority of playground insurance companies insist
on an annual inspection being conducted by an expert.
Our
in-house inspection engineers are fully accredited to the Register
of Play Inspectors International (RPII).
As
part of our Inspection Service we will schedule and carry out:
• Full non dismantling annual inspection to the current safety
standards
• Provide a full written report with risk assessments on any
non complying items
• On site minor repairs FREE of charge
• We can arrange for our engineers to meet you on site during
the inspection to provide hints and tips for your routine inspections.

Maintenance
Service
“In
order to reduce accidents, the owner or operator should ensure that
an appropriate routine maintenance schedule is established, implemented
and maintained”
BS EN 1176 part 7 clause 8.2.6
“The
routine maintenance of playground equipment and surfaces should
consist of preventative measures to maintain their level of safety
and performance”
BS EN 1176 part 7 clause 8.2.6
Regular
checks can be carried out easily through the use of our Inspection
and Maintenance Checklists. The comprehensive CD Rom included in
this pack contains the inspection and maintenance instructions for
your Playdale equipment.
Our
dedicated and qualified team are always available to ensure your
equipment maintains its level of safety and performance.
Spare
Parts
Obtaining
spare parts for any Playdale product is easy and guaranteed. Quotations
for parts can be given over the telephone or in writing and onward
delivery for stock parts completed within a matter of days after
the receipt of your order. Non stock items will be manufactured
to order. Any part can be fitted by one of our Maintenance Engineers
or supplied on a delivery only basis.
No
Playdale manufactured product part, regardless of age, will be made
obsolete - Guaranteed.
To
Experience the service of our After Sales team click
here to contact us |