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After Sales

After Sales - The continued Experience

Your experience with Playdale does not stop with the completion of the installation. To ensure your play area stays in first-class condition why not utilise the services of our dedicated After Sales Team and continue your Playdale experience for the life time of your play area?

Coordinated from head office by our After Sales Service Manager and our full time dedicated team. We have comprehensive UK coverage ensuring our play equipment maintains its level of safety and performance.

After Sales Team
Click here to meet the team

“Who better to care for your Playdale equipment than the people who design and manufacture it?”

Click here to view the After Sales frequently asked questions

Inspection Service

An inspection of your play equipment forms a very important link between you, the users and the safety of your play area

“In order to prevent accidents, the owner or operator should ensure that an appropriate inspection schedule is established and maintained for each playground”
BS EN 1176 part 7 clause 7.1

RPII logoIn our experience, a regular inspection regime can also reduce general maintenance costs considerably.

Although you are not breaking any laws by not undertaking inspections, if there is an accident on the site your position could be considerably weakened. The majority of playground insurance companies insist on an annual inspection being conducted by an expert.

Our in-house inspection engineers are fully accredited to the Register of Play Inspectors International (RPII).

As part of our Inspection Service we will schedule and carry out:
• Full non dismantling annual inspection to the current safety standards
• Provide a full written report with risk assessments on any non complying items
• On site minor repairs FREE of charge
• We can arrange for our engineers to meet you on site during the inspection to provide hints and tips for your routine inspections.

 Inspection Report

Maintenance Service

“In order to reduce accidents, the owner or operator should ensure that an appropriate routine maintenance schedule is established, implemented and maintained”
BS EN 1176 part 7 clause 8.2.6

“The routine maintenance of playground equipment and surfaces should consist of preventative measures to maintain their level of safety and performance”
BS EN 1176 part 7 clause 8.2.6

Regular checks can be carried out easily through the use of our Inspection and Maintenance Checklists. The comprehensive CD Rom included in this pack contains the inspection and maintenance instructions for your Playdale equipment.

Our dedicated and qualified team are always available to ensure your equipment maintains its level of safety and performance.

Spare Parts

Obtaining spare parts for any Playdale product is easy and guaranteed. Quotations for parts can be given over the telephone or in writing and onward delivery for stock parts completed within a matter of days after the receipt of your order. Non stock items will be manufactured to order. Any part can be fitted by one of our Maintenance Engineers or supplied on a delivery only basis.

No Playdale manufactured product part, regardless of age, will be made obsolete - Guaranteed.

To Experience the service of our After Sales team click here to contact us

 

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