At Playdale Playgrounds, we’re proud to share that we are the UK’s best-rated playground equipment company, based on customer reviews collected through a transparent review platform. With an impressive Net Promoter Score (NPS) of 70—a benchmark of world-class service—and an average rating of 4.61 out of 5 from 168 reviews, we are delighted to be leading the way in customer service.
What Does an NPS of 70 Mean?
The Net Promoter Score (NPS) is a widely recognised measure of customer loyalty and satisfaction. Scoring 70 places Playdale firmly in the world-class category—a distinction achieved by only a small percentage of companies globally including Tesla and Starbucks. It reflects the trust and loyalty our customers place in us, which is something we never take for granted.
We believe every child deserves a safe and exciting space to play. Our customer reviews highlight our dedication to making this a reality. Barry Leahey MBE, President of Playdale Playgrounds, said:
“At Playdale, we pride ourselves on delivering exceptional quality and service to our customers. These ratings highlight the hard work of our team and our commitment to creating fun, safe and durable playgrounds for children everywhere.”
Using a transparent review platform means every rating and comment is authentic. This ensures customers can trust the feedback they see and make informed decisions when choosing their playground equipment. For us, these insights are invaluable in helping us continuously improve and innovate.
With over 45 years of experience, high-quality materials, and designs that prioritise fun and safety, Playdale has become a trusted name for schools, local authorities, and communities. From innovative designs to exceptional customer care, we strive to deliver the very best at every step.
Want to learn more about our playground equipment and why customers love working with us? Request a copy of our latest catalogue or meet your local Area Manager to see how we can help bring your playground dreams to life!
Every Great Adventure Starts With a Climb Designed to deliver maximum play value within a compact footprint, the new Playframes range brings together challenge, discovery, and excitement in one versatile collection. Ideal for schools, parks, residential developments, and leisure destinations, Playframes make the most of every square metre without compromising on play. Featuring three […]
Sustainability is becoming an increasingly important consideration for organisations investing in outdoor play spaces. Whether planning a new school playground, community space, leisure destination or residential development, many customers are looking for products that support responsible procurement and environmental stewardship. As part of our ongoing commitment to sustainable business practices, Playdale Playgrounds has achieved Forest […]
Learning at Work Week 2026 took place between 18th and 24th May and celebrated the value of continual learning, personal growth, and development within the workplace. This year’s theme, “Many Ways to Learn”, reflected something that is deeply embedded within life at Playdale. Throughout the week, 5 members of the Playdale team came together to […]
